July 31, 2011

 

Key Performance Indicators for your Website

Key performance indicators help website owners measure and track their business performance. With the number of metrics available to business owners, the task of determining which metrics to track can become daunting and very time consuming. To determine which KPI’s to track, we ask the following question, “Does this KPI have a real business value attached to it”. Essentially, whats the impact of this KPI to the companies bottom line. The following are some of the most common KPI’s we at All Inclusive Marketing track by website type:

Ecommerce Websites

Conversion rate: Is the most important metric you can measure, it’s the ratio of total orders to the number of visits. Calculated by dividing the number of orders by the number of visits. To think of it another way, if you had a brick and mortar store and had 100 potential customers walk into your store and only two potential customers purchased a product. Your conversion rate would be 2% (2 / 100).

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Conversion Conference West 2011 Review

 

Tim Ash, Founder of Site Tuners Speaks at the Conversion Conference

This month, All inclusive Marketing attended their first Conversion Conference West, hosted in beautiful San Francisco, California. It was held March 14-15 in conjunction with the Data Driven Business Week and eMetrics conferences, combining incredible speakers and experts in data and web analytics with web savvy and eager attendees, the energy and buzz was infectious. [Read more...]

Google Analytics | Understanding the Visitors Tab

In my last post I gave a brief overview of how to use the Google analytics dashboard. Today, I would like to continue moving down the left navigation bar and provide you with a brief explanation on the “Visitors” area inside your analytics and focus on the “Visitors Overview” page.

To view the visitors who are coming to your site, simply click on the “Visitors” tab in the left navigation bar. You’ll notice that the left navigation bar will drop down and give you more sub-headings to select and in turn some of those sub-headings will provide you with even further sub-headings. As I mentioned in my last post, you can spend hours looking around your analytics, but my goals is to save you that time and provide you with an insight into understanding your analytics before you dig deep into the information and come up with nothing.

After arriving at your “Visitors Overview” page, you’ll notice the page layout is similar to your dashboard. In the top left corner is the option to export, email or add to your dashboard the current page information. In the middle of the page is a graph which can be graphed daily, weekly, monthly or user defined by adjusting the date range on the right hand side of the page above the graph. You can also change the information you want graphed by clicking on the drop down arrow in the top left corner of the graph and selecting the following options: Visitors, Visits, Pageviews, Pages/Visits, Avg. Time on Site, Bounce Rate and % of New Visitors. [Read more...]

Google Analytics – Understanding your Dashboard

The world of analytics can be a very overwhelming and daunting place with information over load. You can spend hours upon hours looking at your google analytics trying to determine what all the information means and how it can be useful to you. My goal over the next couple of months is to help you strip down your analytics and pull away the information you need in order to make better informed decisions to reach your goals. But, before we get into all the fancy talk about funnels, trinity metrics, etc, we need to learn how to crawl before we walk, and that all starts by logging into your analytics account and arriving at your dashboard.

Google Web Analytics Dashboard

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Multivariate testing for Product Pages

E-commerce websites can benefit from Multivariate (also known as A/B Split) Testing. This is essentially testing different versions of a webpage to see which performs better. There are tools like Google Website Optimizer and Google Analytics, which can help you with these tests.

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