Customer centricity leading to growth and success
‘In the world of Travel and Hospitality, and like many verticals within it, Aviation is incredibly competitive. Companies that are growing and excelling are creating unique stories, value propositions and experiences for travellers that make travelling more enjoyable and easier than ever, both online and offline.’
Last week, our CEO, Sarah Bundy, attended the Adobe Summit in Las Vegas. One of the many incredible sessions at this year’s summit, was the digital leadership team of Avianca Airlines presenting a compelling case study on how to achieve growth and success by putting customer experience first.
Read Sarah’s takeaways on Avianca Airlines sharing how their keen focus on creating the world’s best digital experience for guests is changing the game for their airline.